FAQ

What is TooHearts?

TooHearts is a landscape format photo and video sharing app designed for creators who want to share their work in an aspect ratio that closely aligns with our cameras.

Is TooHearts available to the public?

TooHearts is currently available as an alpha release. It is available only on iOS while we are developing more features and testing our product.

What is split screen mode?

Split screen mode is a unique way to share two photos, two videos or one of each.

What is the best format for posting?

Single photo post – 16×9 aspect ratio, file size no larger than 1.2 MB

Single video post – 16×9 aspect ratio, 720p less than 15 seconds and file size no larger than 35 MB

Split photo post – 1×1 aspect ratio, total file size of both no larger than 1.2 MB

Split video post – 1×1 aspect ratio, less than 15 seconds each and total file size of both no larger than 35 MB

Split video/photo post – 1×1 aspect ratio, video less than 15 seconds and total file size of both no larger than 19 MB

How do I use TooHearts?

Please refer to our user guide or type #help in the app to get more instructions.

How do I search for a user?

Type in their user name into the search bar.

Why are emojis the only comments allowed?

We want our platform to be a supportive environment and hope in future updates to enable different and unique ways for users to interact.